Are Ultimate Sleep Pillows Guaranteed Against Manufacturing Defects?

Yes, Ultimate Sleep Pty Ltd. provides a 12 month warranty covering manufacturing defects. If you feel your pillow is defective you can return it to the retailer that you purchased it from a replacement pillow. Please be sure to have your receipt to prove that the pillow is still under warranty.  There will be a returns form and assessment that you will be required to fill out – and a customer service representative will complete the process.