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FAQS

We ship using the Australia Post & Star Track Courier service anywhere within Australia. Best efforts are made to deliver products to you within 2 working days. For WA, Far North QLD, NT, TAS and remote country area customers please allow an extra 2 – 3 working days for delivery.
We offer free standard shipping on all orders Australia-wide over $300.  Please note that we do ship internationally, please enter your address and receive your quote.
Ultimate Sleep offers a 30-day Return Policy within Australia on goods that have been purchased via this site that are unused and in a re-saleable condition.  Please visit our full returns policy for further details
If you have received a Promo Code simply enter the code into the Promo Code box of your shopping cart and click “Apply Code”. Your special pricing will then be applied to your shopping cart.
NAB Transact Secure Gateway™ is used for the secure processing of credit card transactions. We do not store or have access to your credit card details. At the time of purchase your details are transmitted directly to NAB TraNSACT Secure Gateway™ using SSL 3.0 encryption.